Refund Policy | TopBoy Ghost Guns UK

Returns and Refund Policy – TopBoy Ghost Guns UK

At TopBoyGhostGuns.uk, we prioritize your satisfaction and trust. This Returns & Refunds policy explains how we handle refund requests on ghost gun parts for sale UK, 3D printed gun kits, and undetectable firearm kits. Learn how to claim a return under legal and privacy-compliant terms.

1. Overview

We understand that when dealing with specialist firearm parts and stealth kits in the UK, discretion and customer protection are critical. Our return policy is designed to offer a fair, legal, and secure transaction experience for every buyer.

Whether you’re purchasing a 3D printed gun kit, undetectable firearm kit, or ghost gun accessories, your peace of mind is our priority.

2. Return Eligibility

Due to the nature of the items we sell, not all products are returnable. However, we allow returns or refunds under the following conditions:

✅ Item arrived damaged during shipping
✅ Wrong item was shipped
✅ Product is defective upon opening
✅ You notify us within 72 hours of delivery

To be eligible:

• The item must be unused and in original packaging

• Proof of damage (photo or video) must be provided

• You must contact us via our Returns Form

For firearm return regulations in the UK, see forums like Quora and Dreamwidth.

3. Non-Returnable Items

We do not accept returns for:

• Used firearm parts

• Custom 3D printed builds

• Any item altered by the customer

• Products marked “non-returnable” at checkout

This policy aligns with UK legal standards and safety compliance around undetectable firearm kits and modular parts.

4. Refund Process

Once your return is received and inspected, we will send you a notification. If approved, your refund will be:

• Credited to your original payment method

• Processed within 5–7 business days

We do not issue cash refunds or offer credit for future purchases unless stated in writing. Learn more about our secure processes in our Terms & Conditions.

5. Shipping Costs on Returns

You are responsible for return shipping costs unless:

• We shipped the wrong item

• The item was damaged in transit

• A product arrives inoperable out-of-box

Use tracked courier services and discreet packaging to ensure proper handling. See our Shipping & Delivery Policy for guidance.

For visual guides on return-safe packaging, explore resources on Pinterest or firearm kit forums on Medium.

6. Late or Missing Refunds

If you haven’t received your refund after 7 business days:

• First check your bank account again

• Then contact your card provider

• If the issue remains unresolved, email support@topboyghostguns.uk

7. Exchange Policy

We do not offer exchanges for gun parts or kits due to safety and legal concerns. If your product is eligible, a full refund will be provided instead.

8. Contact for Returns

To file a return request, please reach us through:
Our Contact Page
 Email: info@topboyghostguns.uk

Use our secure form and attach images or video if needed. Our team will respond within 24–48 hours.